PRIVACY POLICY 

Last Updated: December 27, 2024

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This Privacy Policy explains how ALB COLLECTIONS LTD (referred to as "we", "us", or "our") collects, uses, discloses, and safeguards your personal information when you use our website, services, or make purchases from www.albcollections.co.uk (the "Site"). It also covers any interactions you may have with us outside the Site, such as through customer support or email.

Please read this policy carefully to understand how we handle your information. By accessing or using our Site, you agree to the terms outlined in this policy.

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Changes to This Privacy Policy

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We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or for other operational reasons. The "Last Updated" date at the top of this page will reflect the most recent changes. We encourage you to review this policy regularly to stay informed.

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Information We Collect

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Depending on how you interact with us, we may collect the following types of information:

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Information You Provide

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• Personal Identification: This includes your name, email address, phone number, shipping and billing addresses, and payment information.

• Account Information: If you create an account on our Site, we may collect your username, password, and other details related to your account security.

• Order Information: We collect information regarding your purchases, including the products you've ordered and shipping details.

• Customer Support: Any information you share when you contact our support team or communicate with us for any reason.

 

Information We Collect Automatically

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When you use our Site, we may automatically collect certain details about your device and usage, including:

• Device information, IP address, browser type, and language preferences.

• Information about your interactions with our Site, such as pages viewed, time spent on the Site, and referring websites.

• Cookies and similar technologies to improve your experience and analyse usage patterns.​

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Information from Third Parties

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We may receive information about you from third-party sources, such as our payment processors and marketing partners, which helps us provide better services and enhance your shopping experience.

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How We Use Your Information

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We may use the personal information we collect for the following purposes:

• To Process Orders: To fulfill and manage your orders, including shipping and delivery.

• To Improve Our Services: To enhance your experience on our Site, customize your preferences, and improve the functionality of our services.

• Marketing and Promotions: With your consent, we may use your information to send promotional emails, offers, and updates about our products and services.

• Security and Fraud Prevention: We may use your information to detect fraud, protect our rights, and secure our Site.

• Customer Support: To respond to inquiries, resolve issues, and provide assistance when you need it.​

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Cookies

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Our Site uses cookies and similar technologies to improve your experience, track usage patterns, and personalize content and advertisements. You can manage cookie preferences through your browser settings. However, disabling cookies may impact your ability to use some features of the Site effectively.

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Sharing Your Information

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We may disclose your personal information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who assist with our operations, such as payment processing, shipping, and customer support.

• Legal and Regulatory Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that process.​

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Your Rights Regarding Your Information

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Depending on where you reside, you may have the following rights regarding your personal information:

• Access: You may request to see the personal information we hold about you.

• Correction: You can request to update or correct any inaccurate information.

• Deletion: You may request to delete your personal information, subject to certain legal exceptions.

• Data Portability: You can ask for a copy of your information in a portable format or request it to be transferred to another provider.

• Withdrawal of Consent: If we process your information based on your consent, you may withdraw that consent at any time.

• Opt-out of Marketing: You can unsubscribe from marketing communications at any time through the link in the emails we send.

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For more information on how to exercise these rights, please contact us directly.

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Data Security

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We take appropriate measures to protect your personal information from unauthorized access or disclosure. However, no security system is perfect, and we cannot guarantee complete security.

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Third-Party Links

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Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing any personal information.

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Children’s Privacy

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Our Services are not directed to children, and we do not knowingly collect personal information from individuals under 16. If you are a parent or guardian and believe we have collected information from a child, please contact us to have the information deleted.

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International Transfers

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If you are accessing our Site from outside the UK, please be aware that your personal information may be transferred to and processed in countries with different data protection laws. We will take necessary measures to ensure your data is handled in accordance with applicable privacy laws.

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Contact Us​

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If you have any questions about this Privacy Policy or need assistance with your personal information, please contact us at:

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ALB COLLECTIONS LTD
Company Address: EC1V 2NX, London, UK
Email: contact@alb.collections.co.uk

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This Privacy Policy is designed to help you understand how we collect, use, and protect your personal data when using our services. By using our Site, you agree to the practices described in this policy.